Saludos, Comunidad. Trabajando en la implementación de la SEEI v1.8.3
en UNVM, nos encontramos con un error en el ambiente de pruebas. Puntualmente en el panel de firmas nos aparece la leyenda:
“No se pudo conectar con el servicio de autorización”
Asumiendo que el problema viene de SUDOCU api server, vemos en su correspondiente log esta salida:
GET /firma/solicitudes_firma/ 503 1285.598 ms - -
GET /ping 200 3.980 ms - 13
GET /admin/params/gestion 200 7.769 ms - -
GET /v1/task/getByUsuarioId/1440557d-6b86-4a7b-8aba-33b8732342d0 200 15.213 ms - 35
GET /admin/params/gestion 200 12.906 ms - -
GET /mpc/herramientas/5730619f-d743-491d-90cb-e085a85d80e3 200 57.921 ms - -
GET /auth/nivel?idu=1440557d-6b86-4a7b-8aba-33b8732342d0 200 130.046 ms - 22
GET /mpc/tipos_documento/permite_importacion_express 200 130.302 ms - 4
GET /auth/sesion 200 8.115 ms - 486
GET /mpc/usuarios/ver_buscador_general?id_usuario=1440557d-6b86-4a7b-8aba-33b8732342d0 200 136.411 ms - 27
GET /documentos/estados 200 123.503 ms - 941
GET /documentos/version 200 135.742 ms - 151
GET /documentos/tipos/usuario/1440557d-6b86-4a7b-8aba-33b8732342d0/interno 200 133.140 ms - -
GET /auth/areas 200 130.643 ms - 188
GET /documentos/config/fr_sudocu_gestion 200 25.011 ms - -
GET /documentos/config/fr_sudocu_gestion 200 3.894 ms - -
GET /auth/menu_items 200 5.436 ms - 826
_arai_api Error: Request failed with status code 500
at createError (/app/node_modules/axios/lib/core/createError.js:16:15)
at settle (/app/node_modules/axios/lib/core/settle.js:17:12)
at IncomingMessage.handleStreamEnd (/app/node_modules/axios/lib/adapters/http.js:269:11)
at IncomingMessage.emit (node:events:529:35)
at endReadableNT (node:internal/streams/readable:1400:12)
at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
config: {
url: 'http://docs-api/docs/rest/backend/autorizacion/solicitudes?id_usuario_sso=adminsudocu&id_instalacion=es_igual_a;sudocu',
method: 'get',
headers: {
Accept: 'application/json, text/plain, */*',
authorization: 'Basic ZG9jdW1lbnRvczpMc2VfZXNkbHZfNTc2',
'Content-Type': 'application/json',
'User-Agent': 'axios/0.21.4'
},
transformRequest: [ [Function: transformRequest] ],
transformResponse: [ [Function: transformResponse] ],
timeout: 0,
adapter: [Function: httpAdapter],
xsrfCookieName: 'XSRF-TOKEN',
xsrfHeaderName: 'X-XSRF-TOKEN',
maxContentLength: -1,
maxBodyLength: -1,
validateStatus: [Function: validateStatus],
transitional: {
silentJSONParsing: true,
forcedJSONParsing: true,
clarifyTimeoutError: false
},
data: undefined
},
request: <ref *1> ClientRequest {
_events: [Object: null prototype] {
abort: [Function (anonymous)],
aborted: [Function (anonymous)],
connect: [Function (anonymous)],
error: [Function (anonymous)],
socket: [Function (anonymous)],
timeout: [Function (anonymous)],
finish: [Function: requestOnFinish]
},
_eventsCount: 7,
_maxListeners: undefined,
outputData: [],
outputSize: 0,
writable: true,
destroyed: false,
_last: true,
chunkedEncoding: false,
shouldKeepAlive: false,
maxRequestsOnConnectionReached: false,
_defaultKeepAlive: true,
useChunkedEncodingByDefault: false,
sendDate: false,
_removedConnection: false,
_removedContLen: false,
_removedTE: false,
strictContentLength: false,
_contentLength: 0,
_hasBody: true,
_trailer: '',
finished: true,
_headerSent: true,
_closed: false,
socket: Socket {
connecting: false,
_hadError: false,
_parent: null,
_host: 'docs-api',
_closeAfterHandlingError: false,
_readableState: [ReadableState],
_events: [Object: null prototype],
_eventsCount: 7,
_maxListeners: undefined,
_writableState: [WritableState],
allowHalfOpen: false,
_sockname: null,
_pendingData: null,
_pendingEncoding: '',
server: null,
_server: null,
parser: null,
_httpMessage: [Circular *1],
[Symbol(async_id_symbol)]: 9823,
[Symbol(kHandle)]: [TCP],
[Symbol(lastWriteQueueSize)]: 0,
[Symbol(timeout)]: null,
[Symbol(kBuffer)]: null,
[Symbol(kBufferCb)]: null,
[Symbol(kBufferGen)]: null,
[Symbol(kCapture)]: false,
[Symbol(kSetNoDelay)]: true,
[Symbol(kSetKeepAlive)]: false,
[Symbol(kSetKeepAliveInitialDelay)]: 0,
[Symbol(kBytesRead)]: 0,
[Symbol(kBytesWritten)]: 0
},
_header: 'GET /docs/rest/backend/autorizacion/solicitudes?id_usuario_sso=adminsudocu&id_instalacion=es_igual_a;sudocu HTTP/1.1\r\n' +
'Accept: application/json, text/plain, */*\r\n' +
'authorization: Basic ZG9jdW1lbnRvczpMc2VfZXNkbHZfNTc2\r\n' +
'Content-Type: application/json\r\n' +
'User-Agent: axios/0.21.4\r\n' +
'Host: docs-api\r\n' +
'Connection: close\r\n' +
'\r\n',
_keepAliveTimeout: 0,
_onPendingData: [Function: nop],
agent: Agent {
_events: [Object: null prototype],
_eventsCount: 2,
_maxListeners: undefined,
defaultPort: 80,
protocol: 'http:',
options: [Object: null prototype],
requests: [Object: null prototype] {},
sockets: [Object: null prototype],
freeSockets: [Object: null prototype] {},
keepAliveMsecs: 1000,
keepAlive: false,
maxSockets: Infinity,
maxFreeSockets: 256,
scheduling: 'lifo',
maxTotalSockets: Infinity,
totalSocketCount: 1,
[Symbol(kCapture)]: false
},
socketPath: undefined,
method: 'GET',
maxHeaderSize: undefined,
insecureHTTPParser: undefined,
joinDuplicateHeaders: undefined,
path: '/docs/rest/backend/autorizacion/solicitudes?id_usuario_sso=adminsudocu&id_instalacion=es_igual_a;sudocu',
_ended: true,
res: IncomingMessage {
_readableState: [ReadableState],
_events: [Object: null prototype],
_eventsCount: 3,
_maxListeners: undefined,
socket: [Socket],
httpVersionMajor: 1,
httpVersionMinor: 1,
httpVersion: '1.1',
complete: true,
rawHeaders: [Array],
rawTrailers: [],
joinDuplicateHeaders: undefined,
aborted: false,
upgrade: false,
url: '',
method: null,
statusCode: 500,
statusMessage: 'Internal Server Error',
client: [Socket],
_consuming: false,
_dumped: false,
req: [Circular *1],
responseUrl: 'http://docs-api/docs/rest/backend/autorizacion/solicitudes?id_usuario_sso=adminsudocu&id_instalacion=es_igual_a;sudocu',
redirects: [],
[Symbol(kCapture)]: false,
[Symbol(kHeaders)]: [Object],
[Symbol(kHeadersCount)]: 12,
[Symbol(kTrailers)]: null,
[Symbol(kTrailersCount)]: 0
},
aborted: false,
timeoutCb: null,
upgradeOrConnect: false,
parser: null,
maxHeadersCount: null,
reusedSocket: false,
host: 'docs-api',
protocol: 'http:',
_redirectable: Writable {
_writableState: [WritableState],
_events: [Object: null prototype],
_eventsCount: 2,
_maxListeners: undefined,
_options: [Object],
_ended: true,
_ending: true,
_redirectCount: 0,
_redirects: [],
_requestBodyLength: 0,
_requestBodyBuffers: [],
_onNativeResponse: [Function (anonymous)],
_currentRequest: [Circular *1],
_currentUrl: 'http://docs-api/docs/rest/backend/autorizacion/solicitudes?id_usuario_sso=adminsudocu&id_instalacion=es_igual_a;sudocu',
[Symbol(kCapture)]: false
},
[Symbol(kCapture)]: false,
[Symbol(kBytesWritten)]: 0,
[Symbol(kNeedDrain)]: false,
[Symbol(corked)]: 0,
[Symbol(kOutHeaders)]: [Object: null prototype] {
accept: [Array],
authorization: [Array],
'content-type': [Array],
'user-agent': [Array],
host: [Array]
},
[Symbol(errored)]: null,
[Symbol(kHighWaterMark)]: 16384,
[Symbol(kRejectNonStandardBodyWrites)]: false,
[Symbol(kUniqueHeaders)]: null
},
response: {
status: 500,
statusText: 'Internal Server Error',
headers: {
date: 'Mon, 16 Dec 2024 13:22:12 GMT',
server: 'Apache',
'api-version': '1.6',
'content-length': '150',
connection: 'close',
'content-type': 'application/json'
},
config: {
url: 'http://docs-api/docs/rest/backend/autorizacion/solicitudes?id_usuario_sso=adminsudocu&id_instalacion=es_igual_a;sudocu',
method: 'get',
headers: [Object],
transformRequest: [Array],
transformResponse: [Array],
timeout: 0,
adapter: [Function: httpAdapter],
xsrfCookieName: 'XSRF-TOKEN',
xsrfHeaderName: 'X-XSRF-TOKEN',
maxContentLength: -1,
maxBodyLength: -1,
validateStatus: [Function: validateStatus],
transitional: [Object],
data: undefined
},
request: <ref *1> ClientRequest {
_events: [Object: null prototype],
_eventsCount: 7,
_maxListeners: undefined,
outputData: [],
outputSize: 0,
writable: true,
destroyed: false,
_last: true,
chunkedEncoding: false,
shouldKeepAlive: false,
maxRequestsOnConnectionReached: false,
_defaultKeepAlive: true,
useChunkedEncodingByDefault: false,
sendDate: false,
_removedConnection: false,
_removedContLen: false,
_removedTE: false,
strictContentLength: false,
_contentLength: 0,
_hasBody: true,
_trailer: '',
finished: true,
_headerSent: true,
_closed: false,
socket: [Socket],
_header: 'GET /docs/rest/backend/autorizacion/solicitudes?id_usuario_sso=adminsudocu&id_instalacion=es_igual_a;sudocu HTTP/1.1\r\n' +
'Accept: application/json, text/plain, */*\r\n' +
'authorization: Basic ZG9jdW1lbnRvczpMc2VfZXNkbHZfNTc2\r\n' +
'Content-Type: application/json\r\n' +
'User-Agent: axios/0.21.4\r\n' +
'Host: docs-api\r\n' +
'Connection: close\r\n' +
'\r\n',
_keepAliveTimeout: 0,
_onPendingData: [Function: nop],
agent: [Agent],
socketPath: undefined,
method: 'GET',
maxHeaderSize: undefined,
insecureHTTPParser: undefined,
joinDuplicateHeaders: undefined,
path: '/docs/rest/backend/autorizacion/solicitudes?id_usuario_sso=adminsudocu&id_instalacion=es_igual_a;sudocu',
_ended: true,
res: [IncomingMessage],
aborted: false,
timeoutCb: null,
upgradeOrConnect: false,
parser: null,
maxHeadersCount: null,
reusedSocket: false,
host: 'docs-api',
protocol: 'http:',
_redirectable: [Writable],
[Symbol(kCapture)]: false,
[Symbol(kBytesWritten)]: 0,
[Symbol(kNeedDrain)]: false,
[Symbol(corked)]: 0,
[Symbol(kOutHeaders)]: [Object: null prototype],
[Symbol(errored)]: null,
[Symbol(kHighWaterMark)]: 16384,
[Symbol(kRejectNonStandardBodyWrites)]: false,
[Symbol(kUniqueHeaders)]: null
},
data: {
error: 500,
mensaje: '500 Internal Server Error',
descripcion: 'Error Interno en el servidor: ERROR No se ha seteado el logger.'
}
},
isAxiosError: true,
toJSON: [Function: toJSON]
}
Revisamos en diferentes lugares pero no logramos dar con la causa del problema. ¿A alguien le pasó algo así? ¿Qué es lo que estaremos haciendo mal?.
Muchas gracias.