smtp error en boton de Recuperar contraseña de g3w3

arojasparedes · 8 Febrero, 2019 19:50

Que tal,
tenemos un error con el boton de Recuperar contraseña, se queda pensando y luego de un timeout deja la pagina sin cambios. El log indica un error de smtp que no sabemos como solucionarlo.

El sistema es g3w3 version3.15 sin personalizar.

De acuerdo al log (/usr/local/proyectos/g3w3/instalacion/log/des01) tenemos:

================================================================================
================================= ERRORES ==================================

clase: SIU\Chulupi\ErrorKernel
mensaje: SMTP Error: The following recipients failed: usuario@gmail.com: Command rejected

traza: [TRAZA]

—[ 0 ]-----------------------------------------

function: SIU\Chulupi\util\mail->enviar
file: /usr/local/proyectos/g3w3/vendor/siu/chulupi-framework/src/SIU/Chulupi/util/mail.php, linea 136

—[ 1 ]-----------------------------------------

function: siu\operaciones\acceso\controlador->enviar_mail_recuperar_pass
file: /usr/local/proyectos/g3w3/src/siu/operaciones/acceso/controlador.php, linea 148
param:
0: usuario@gmail.com 1: 3cbf7c5ef711cc3b89f23995ca013a4e3409db04 2: 2472
—[ 2 ]-----------------------------------------
function: siu\operaciones\acceso\controlador->accion__recuperar
file: /usr/local/proyectos/g3w3/vendor/siu/chulupi-framework/src/SIU/Chulupi/nucleo/controlador.php, linea 422

—[ 3 ]-----------------------------------------

function: SIU\Chulupi\nucleo\controlador->invocar_accion
file: /usr/local/proyectos/g3w3/vendor/siu/chulupi-framework/src/SIU/Chulupi/nucleo/controlador.php, linea 154
param:
0: recuperar
—[ 4 ]-----------------------------------------
function: SIU\Chulupi\nucleo\controlador->procesar_accion
file: /usr/local/proyectos/g3w3/src/siu/extension_kernel/controlador_g3w2.php, linea 95

—[ 5 ]-----------------------------------------

function: siu\extension_kernel\controlador_g3w2->procesar_accion
file: /usr/local/proyectos/g3w3/vendor/siu/chulupi-framework/src/SIU/Chulupi/nucleo/AccesoWeb.php, linea 108

—[ 6 ]-----------------------------------------

function: SIU\Chulupi\nucleo\AccesoWeb::procesar_request
file: /usr/local/proyectos/g3w3/vendor/siu/chulupi-framework/src/SIU/Chulupi/nucleo/AccesoWeb.php, linea 26

—[ 7 ]-----------------------------------------

function: SIU\Chulupi\nucleo\AccesoWeb::procesar
file: /usr/local/proyectos/g3w3/src/siu/www/index.php, linea 15

########################################################################################################################

================================================================================
================================= WARNINGS =================================

NOTICE
Archivo: /usr/local/proyectos/g3w3/src/siu/operaciones/acceso/controlador.php
Linea: 174
Undefined index: exp_regular_validacion

NOTICE
Archivo: /usr/local/proyectos/g3w3/src/siu/operaciones/acceso/controlador.php
Linea: 175
Undefined index: exp_regular_mensaje

NOTICE
Archivo: /usr/local/proyectos/g3w3/vendor/siu/chulupi-framework/src/SIU/Chulupi/nucleo/controlador.php
Linea: 391
Undefined index: mensajes

–F<1>:E<1>:W<3>:T<0 s>:M<0 Mb>–

== FIN =============================================

lleonardis · 11 Febrero, 2019 12:55

Hola Andrés,

Pareciera ser que falla porque ese email no existe (usuario@gmail.com). Fíjate los siguientes posts:

https://stackoverflow.com/questions/18288254/smtp-error-the-following-recipients-failedxxxx
http://www.forosdelweb.com/f18/error-con-phpmailer-1119720/
https://github.com/PHPMailer/PHPMailer/issues/349

saludos.

arojasparedes · 12 Febrero, 2019 15:21

Gracias por responder,
el mail lo cambie a proposito para publicar en el foro, en realidad es un mail que si existe.

Cordialmente
Andres

lleonardis · 12 Febrero, 2019 18:09

Hola Andrés, perdón, no me había percatado que era un email de reemplazo!!!

Posibles soluciones:

Dice:

Maybe your class.phpmailer.php file is corrupt. Download the latest version from : GitHub - PHPMailer/PHPMailer: The classic email sending library for PHP

Solución: Borrar la carpeta vendor, y luego volvé a correr el comando composer install.

Solución: Fíjate que el usuario/clave estén bien en instalacion/config.php, firewall, Acceso de aplicaciones poco seguras, etc.

Revisa estos otros posts:

github.com/PHPMailer/PHPMailer

Relay access denied - (Watchguard?)

abierto 03:41PM - 08 Jan 18 UTC

cerrado 06:01PM - 08 Jan 18 UTC

Yodavish

# Problem description I'm still new this, so please pardon my lack of knowledge… of PHP/phpmailer. I'm able to send a **outbound** email from my local machine, however, when I placed the code on the test server, I receive a "relay access denied". My original code used port '25' with SMTPSecure = 'none' which worked fine on my local machine. I've tried using SMTPSecure= 'tls' with port 587 and 'ssl' with port = '465' but both resulting in "Connection timeout (110)". The test server is hosted by AWS. Another issue is "WatchGaurd" showing up on the debug output, only when using port '25' and SMTPSecure = 'none'. If someone could point me in the right direction it would be much appreciated. # Code to reproduce $email = $_SESSION['Account']['Email']; $emailContact = $_SESSION['Account']['Contact Name']; $BodyConfirmation = 'Thank you for your order!'; $mail = new PHPMailer(); $mail->SMTPDebug = 3; // Enable verbose debug output $mail->isSMTP(); // Set mailer to use SMTP $mail->Host = 'smtpmail.propath.com'; // Specify main and backup SMTP servers $mail->SMTPAuth = false; // Enable SMTP authentication $mail->Username = 'myUserName'; // SMTP username $mail->Password = 'myPassword'; // SMTP password $mail->SMTPSecure = 'none'; // Enable TLS encryption, `ssl` also accepted $mail->Port = 25; // TCP port to connect to $mail->SMTPOptions = array( 'ssl' => array( 'verify_peer' => false, 'verify_peer_name' => false, 'allow_self_signed' => false ) ); $mail->setFrom('DoNotReply@propath.com', 'DoNotReply'); $mail->addAddress($email, $emailContact ); // Add a recipient //Content $mail->isHTML(true); // Set email format to HTML $mail->Subject = $subject; $mail->Body = $BodyConfirmation if(!$mail->Send()){ echo "Mailer Error: " . $mail->ErrorInfo; } else{ echo "Message has been sent"; } # Debug output 2018-01-08 14:50:54 Connection: opening to smtpmail.propath.com:25, timeout=300, options=array ( 'ssl' => array ( 'verify_peer' => false, 'verify_peer_name' => false, 'allow_self_signed' => false, ),) 2018-01-08 14:50:54 Connection: opened 2018-01-08 14:50:54 SERVER -> CLIENT: 220 ***************** 2018-01-08 14:50:54 CLIENT -> SERVER: EHLO 52.40.160.248 2018-01-08 14:50:54 SERVER -> CLIENT: 250-watchguard.propath.com250-PIPELINING250-SIZE 131000000250-ETRN250-STARTTLS250-ENHANCEDSTATUSCODES250 8BITMIME 2018-01-08 14:50:54 CLIENT -> SERVER: STARTTLS 2018-01-08 14:50:54 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS 2018-01-08 14:50:55 CLIENT -> SERVER: EHLO 1.1.1.100 2018-01-08 14:50:55 SERVER -> CLIENT: 250-watchguard.propath.com250-PIPELINING250-SIZE 131000000250-ETRN250-ENHANCEDSTATUSCODES250 8BITMIME 2018-01-08 14:50:55 CLIENT -> SERVER: MAIL FROM:<DoNotReply@propath.com> 2018-01-08 14:50:55 SERVER -> CLIENT: 250 2.1.0 Ok 2018-01-08 14:50:55 CLIENT -> SERVER: RCPT TO:<myemail@gmail.com> 2018-01-08 14:50:55 SERVER -> CLIENT: 554 5.7.1 <myemail@gmail.com>: Relay access denied 2018-01-08 14:50:55 SMTP ERROR: RCPT TO command failed: 554 5.7.1 <myemail@gmail.com>: Relay access denied 2018-01-08 14:50:55 CLIENT -> SERVER: QUIT 2018-01-08 14:50:55 SERVER -> CLIENT: 221 2.0.0 Bye 2018-01-08 14:50:55 Connection: closed SMTP Error: The following recipients failed: myemail@gmail.com: <myemail@gmail.com>: Relay access denied #Debug output (When using port 587) 2018-01-08 15:19:16 Connection: opening to smtpmail.propath.com:587, timeout=300, options=array ( 'ssl' => array ( 'verify_peer' => false, 'verify_peer_name' => false, 'allow_self_signed' => false, ),) 2018-01-08 15:21:23 Connection failed. Error #2: stream_socket_client(): unable to connect to smtpmail.propath.com:587 (Connection timed out) [/opt/bitnami/apps/joomla/htdocs/PHPMailer/vendor/phpmailer/phpmailer/src/SMTP.php line 325] 2018-01-08 15:21:23 SMTP ERROR: Failed to connect to server: Connection timed out (110) #Debug output (When using port 465) 2018-01-08 15:23:01 Connection: opening to ssl://smtpmail.propath.com:465, timeout=300, options=array ( 'ssl' => array ( 'verify_peer' => false, 'verify_peer_name' => false, 'allow_self_signed' => false, ),) 2018-01-08 15:25:08 Connection failed. Error #2: stream_socket_client(): unable to connect to ssl://smtpmail.propath.com:465 (Connection timed out) [/opt/bitnami/apps/joomla/htdocs/PHPMailer/vendor/phpmailer/phpmailer/src/SMTP.php line 325] 2018-01-08 15:25:08 SMTP ERROR: Failed to connect to server: Connection timed out (110)

github.com/PHPMailer/PHPMailer

PhP Mailer add RCPT error

abierto 07:22AM - 26 Dec 17 UTC

cerrado 10:28AM - 26 Dec 17 UTC

JustinGrah

# Problem description At the point of adding the Reciver PHPMailer shows an err…or. I Tried different Setups: Send a Mail from my "justin@justingrah.me" Mail adress to my private g-mail. (This does not work) Then i tried to send a mail to my "justin@justingrah.me" Mail and CC my private g-mail (Does not work either) # Code to reproduce ```PHP $mail = new PHPMailer(true); try { //Server settings $mail->isSMTP(); $mail->SMTPDebug = 4; // Set mailer to use SMTP $mail->Host = 'mail.justingrah.me'; $mail->Auth = true; $mail->SMTPSecure = 'tls'; $mail->Username = "justin@justingrah.me"; $mail->Password = '******'; $mail->Port = 587; //Recipients $mail->setFrom('justin@justingrah.me', 'Mailer'); $mail->addAddress('grah.justin@gmail.com'); // Add a recipient // Name is optional $mail->isHTML(true); // Set email format to HTML $mail->Subject = 'Here is the subject'; $mail->Body = 'This is the HTML message body <b>in bold!</b>'; $mail->AltBody = 'This is the body in plain text for non-HTML mail clients'; $mail->send(); echo 'Message has been sent'; } catch (Exception $e) { echo 'Message could not be sent.'; echo 'Mailer Error: ' . $mail->ErrorInfo; } ``` # Debug output #### First variant ``` 2017-12-26 07:09:44 Connection: opening to mail.justingrah.me:587, timeout=300, options=array() 2017-12-26 07:09:44 Connection: opened 2017-12-26 07:09:44 SMTP INBOUND: "220 mail.justingrah.me" 2017-12-26 07:09:44 SERVER -> CLIENT: 220 mail.justingrah.me 2017-12-26 07:09:44 CLIENT -> SERVER: EHLO justingrah.me 2017-12-26 07:09:44 SMTP INBOUND: "250-mail.justingrah.me" 2017-12-26 07:09:44 SMTP INBOUND: "250-PIPELINING" 2017-12-26 07:09:44 SMTP INBOUND: "250-SIZE 26214400" 2017-12-26 07:09:44 SMTP INBOUND: "250-ETRN" 2017-12-26 07:09:44 SMTP INBOUND: "250-STARTTLS" 2017-12-26 07:09:44 SMTP INBOUND: "250-ENHANCEDSTATUSCODES" 2017-12-26 07:09:44 SMTP INBOUND: "250-8BITMIME" 2017-12-26 07:09:44 SMTP INBOUND: "250 DSN" 2017-12-26 07:09:44 SERVER -> CLIENT: 250-mail.justingrah.me250-PIPELINING250-SIZE 26214400250-ETRN250-STARTTLS250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN 2017-12-26 07:09:44 CLIENT -> SERVER: STARTTLS 2017-12-26 07:09:44 SMTP INBOUND: "220 2.0.0 Ready to start TLS" 2017-12-26 07:09:44 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS 2017-12-26 07:09:45 CLIENT -> SERVER: EHLO justingrah.me 2017-12-26 07:09:45 SMTP INBOUND: "250-mail.justingrah.me" 2017-12-26 07:09:45 SMTP INBOUND: "250-PIPELINING" 2017-12-26 07:09:45 SMTP INBOUND: "250-SIZE 26214400" 2017-12-26 07:09:45 SMTP INBOUND: "250-ETRN" 2017-12-26 07:09:45 SMTP INBOUND: "250-AUTH PLAIN LOGIN" 2017-12-26 07:09:45 SMTP INBOUND: "250-AUTH=PLAIN LOGIN" 2017-12-26 07:09:45 SMTP INBOUND: "250-ENHANCEDSTATUSCODES" 2017-12-26 07:09:45 SMTP INBOUND: "250-8BITMIME" 2017-12-26 07:09:45 SMTP INBOUND: "250 DSN" 2017-12-26 07:09:45 SERVER -> CLIENT: 250-mail.justingrah.me250-PIPELINING250-SIZE 26214400250-ETRN250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN 2017-12-26 07:09:45 CLIENT -> SERVER: MAIL FROM:<justin@justingrah.me> 2017-12-26 07:09:45 SMTP INBOUND: "250 2.1.0 Ok" 2017-12-26 07:09:45 SERVER -> CLIENT: 250 2.1.0 Ok 2017-12-26 07:09:45 CLIENT -> SERVER: RCPT TO:<grah.justin@gmail.com> 2017-12-26 07:09:45 SMTP INBOUND: "554 5.7.1 <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied" 2017-12-26 07:09:45 SERVER -> CLIENT: 554 5.7.1 <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied 2017-12-26 07:09:45 SMTP ERROR: RCPT TO command failed: 554 5.7.1 <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied 2017-12-26 07:09:45 CLIENT -> SERVER: QUIT 2017-12-26 07:09:45 SMTP INBOUND: "221 2.0.0 Bye" 2017-12-26 07:09:45 SERVER -> CLIENT: 221 2.0.0 Bye 2017-12-26 07:09:45 Connection: closed SMTP Error: The following recipients failed: grah.justin@gmail.com: <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied Message could not be sent.Mailer Error: SMTP Error: The following recipients failed: grah.justin@gmail.com: : Client host rejected: Access denied ``` #### Second variant ``` 2017-12-26 07:19:16 Connection: opening to mail.justingrah.me:587, timeout=300, options=array() 2017-12-26 07:19:17 Connection: opened 2017-12-26 07:19:17 SMTP INBOUND: "220 mail.justingrah.me" 2017-12-26 07:19:17 SERVER -> CLIENT: 220 mail.justingrah.me 2017-12-26 07:19:17 CLIENT -> SERVER: EHLO justingrah.me 2017-12-26 07:19:17 SMTP INBOUND: "250-mail.justingrah.me" 2017-12-26 07:19:17 SMTP INBOUND: "250-PIPELINING" 2017-12-26 07:19:17 SMTP INBOUND: "250-SIZE 26214400" 2017-12-26 07:19:17 SMTP INBOUND: "250-ETRN" 2017-12-26 07:19:17 SMTP INBOUND: "250-STARTTLS" 2017-12-26 07:19:17 SMTP INBOUND: "250-ENHANCEDSTATUSCODES" 2017-12-26 07:19:17 SMTP INBOUND: "250-8BITMIME" 2017-12-26 07:19:17 SMTP INBOUND: "250 DSN" 2017-12-26 07:19:17 SERVER -> CLIENT: 250-mail.justingrah.me250-PIPELINING250-SIZE 26214400250-ETRN250-STARTTLS250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN 2017-12-26 07:19:17 CLIENT -> SERVER: STARTTLS 2017-12-26 07:19:17 SMTP INBOUND: "220 2.0.0 Ready to start TLS" 2017-12-26 07:19:17 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS 2017-12-26 07:19:17 CLIENT -> SERVER: EHLO justingrah.me 2017-12-26 07:19:17 SMTP INBOUND: "250-mail.justingrah.me" 2017-12-26 07:19:17 SMTP INBOUND: "250-PIPELINING" 2017-12-26 07:19:17 SMTP INBOUND: "250-SIZE 26214400" 2017-12-26 07:19:17 SMTP INBOUND: "250-ETRN" 2017-12-26 07:19:17 SMTP INBOUND: "250-AUTH PLAIN LOGIN" 2017-12-26 07:19:17 SMTP INBOUND: "250-AUTH=PLAIN LOGIN" 2017-12-26 07:19:17 SMTP INBOUND: "250-ENHANCEDSTATUSCODES" 2017-12-26 07:19:17 SMTP INBOUND: "250-8BITMIME" 2017-12-26 07:19:17 SMTP INBOUND: "250 DSN" 2017-12-26 07:19:17 SERVER -> CLIENT: 250-mail.justingrah.me250-PIPELINING250-SIZE 26214400250-ETRN250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN 2017-12-26 07:19:17 CLIENT -> SERVER: MAIL FROM:<justin@justingrah.me> 2017-12-26 07:19:17 SMTP INBOUND: "250 2.1.0 Ok" 2017-12-26 07:19:17 SERVER -> CLIENT: 250 2.1.0 Ok 2017-12-26 07:19:17 CLIENT -> SERVER: RCPT TO:<justin@justingrah.me> 2017-12-26 07:19:17 SMTP INBOUND: "554 5.7.1 <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied" 2017-12-26 07:19:17 SERVER -> CLIENT: 554 5.7.1 <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied 2017-12-26 07:19:17 SMTP ERROR: RCPT TO command failed: 554 5.7.1 <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied 2017-12-26 07:19:17 CLIENT -> SERVER: RCPT TO:<grah.justin@gmail.com> 2017-12-26 07:19:17 SMTP INBOUND: "554 5.7.1 <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied" 2017-12-26 07:19:17 SERVER -> CLIENT: 554 5.7.1 <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied 2017-12-26 07:19:17 SMTP ERROR: RCPT TO command failed: 554 5.7.1 <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied 2017-12-26 07:19:17 CLIENT -> SERVER: QUIT 2017-12-26 07:19:17 SMTP INBOUND: "221 2.0.0 Bye" 2017-12-26 07:19:17 SERVER -> CLIENT: 221 2.0.0 Bye 2017-12-26 07:19:17 Connection: closed SMTP Error: The following recipients failed: justin@justingrah.me: <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access deniedgrah.justin@gmail.com: <vmd17082.contabo.host[173.212.207.128]>: Client host rejected: Access denied Message could not be sent.Mailer Error: SMTP Error: The following recipients failed: justin@justingrah.me: : Client host rejected: Access denied grah.justin@gmail.com: : Client host rejected: Access denied ```

La clase en la cual deberías probar las opciones seria vendor/siu/chulupi-framework/src/SIU/Chulupi/util/mail.php.

saludos.

smtp error en boton de Recuperar contraseña de g3w3

================================================================================ ================================= ERRORES ==================================

================================================================================ ================================= WARNINGS =================================

================================================================================
================================= ERRORES ==================================

================================================================================
================================= WARNINGS =================================